Privacy Policy
1. Introduction
At Mona Flowers, we value your privacy. This policy explains how we collect, use, and protect any personal information you share with us through our website, services, or communication channels.
2. Information We Collect
- Personal details (e.g., name, email, phone number) when you fill out a form or place an order.
- Usage data such as browser type, device info, and IP address.
- Communication data if you contact us directly.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Respond to your inquiries
- Improve our website and customer service
- Send you updates or promotions (only with your consent)
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it with trusted service providers who help us operate our website or serve you better. All third parties are bound by confidentiality agreements.
5. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
6. Your Rights
You have the right to access, update, or delete your personal data. To exercise any of these rights, please contact us at info@monaflowers.co.ke.
7. Cookies
Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.